This statement applies to the MuniVendor website and eProcurement platform provided by MuniVendor Corporation. MuniVendor Corporation is referred to in this statement as “MuniVendor,” “we,” “us” or “our.”
MuniVendor is committed to providing a website and eProcurement platform that are accessible to people with disabilities.
1. Accessibility standards
MuniVendor designs and evaluates its digital services with the goal of conforming to:
- Web Content Accessibility Guidelines 2.2, Level AA, as MuniVendor’s current design target.
- Web Content Accessibility Guidelines 2.1, Level AA, which is the technical standard incorporated into the current ADA Title II web and mobile application rule for state and local governments.
- Applicable Section 508 accessibility requirements.
- Applicable obligations under the Americans with Disabilities Act.
This statement describes MuniVendor’s accessibility goals and ongoing work. It is not a third-party certification or a guarantee that every page, document or user-supplied item is free from every accessibility barrier.
2. Accessibility practices
MuniVendor works to provide:
- Keyboard-accessible navigation and controls.
- Visible keyboard focus.
- Skip links and logical heading structure.
- Semantic landmarks.
- Descriptive page titles.
- Accessible names and instructions for controls.
- Labels and accessible error messages for forms.
- Required-field indicators that do not rely on color alone.
- Sufficient text and interface contrast.
- Text resizing and responsive layouts.
- Alternatives for meaningful images.
- Captions or transcripts for MuniVendor-produced media when appropriate.
- Screen-reader announcements for errors, confirmations and changing status.
- Accessible dialogs, tabs, menus and disclosure controls.
- Adequate target sizes and spacing.
- Predictable focus management.
- Protection against unexpected timeouts where practicable.
- Accessible authentication that does not rely solely on memory or visual puzzles.
- Accessible document-upload and procurement workflows.
- Automated testing, keyboard testing and manual review.
3. Procurement documents and third-party content
Agencies and Offerors may upload solicitations, specifications, forms, spreadsheets, PDFs and other documents.
MuniVendor works to make its own interface accessible, but it may not control the accessibility of every user-supplied or third-party document.
Agencies remain responsible for the accessibility of their solicitation content and for providing legally required accommodations relating to their procurement.
If a user encounters an inaccessible solicitation document, the user should notify both the issuing Agency and MuniVendor so the appropriate party can address it.
4. Authentication and security
MuniVendor aims to make password authentication, Google sign-in, invitation acceptance and authenticator-application workflows accessible by keyboard and assistive technology.
Some security measures are necessary to protect accounts and procurement records. MuniVendor will work to provide an accessible authentication alternative where required and reasonably available without weakening account security.
5. Known limitations and continuing work
Accessibility is an ongoing process. New features, user-supplied files, third-party components or technical changes may introduce barriers.
MuniVendor reviews reported issues, includes accessibility in development and testing, and prioritizes defects that prevent account access, profile completion, solicitation review or timely submission.
6. Requesting assistance or reporting a barrier
When reporting an accessibility problem, include:
- The page or feature involved
- The web address, if available
- A description of the problem
- The browser and assistive technology used, if relevant
- Contact information for follow-up
- Any procurement deadline associated with the issue
Do not include a password, Tax ID, Social Security number, payment credential, authenticator code or invitation code in an ordinary email.
Accessibility feedback and assistance requests may be directed to:
MuniVendor Corporation
Email: explore@munivendor.com
Phone: (732) 354-1215
New Jersey, United States
A user seeking an accommodation involving the substance, deadline or legal requirements of a solicitation should also contact the issuing Agency. MuniVendor cannot independently alter an Agency’s solicitation deadline or procurement requirements.
7. Conformance representations
MuniVendor does not claim certified WCAG, ADA or Section 508 compliance.
MuniVendor states that it is committed to, and designs toward, the listed standards.
The Section 508, ADA and WCAG labels in the website footer are accessibility commitments, not certifications, and link to this statement.