These Terms govern the MuniVendor website and eProcurement platform provided by MuniVendor Corporation. MuniVendor Corporation is referred to in these Terms as “MuniVendor,” “we,” “us” or “our.”
These Terms apply to munivendor.com, app.munivendor.com, related communications and MuniVendor services.
They apply to government agencies, public entities, offerors, contractors, vendors, suppliers, Organization Owners, Account Users and other people who access or use MuniVendor.
“Agency” means a government agency or other public-sector entity using MuniVendor. “Offeror” means a person or organization that views or responds to a solicitation. “Organization” means an Agency or Offeror account and its authorized users.
By creating an account, accepting an invitation, purchasing or using submission credits, publishing a solicitation, submitting a response, or otherwise using MuniVendor, you agree to these Terms. If you use MuniVendor for an Organization, you represent that you are authorized to bind yourself and, when applicable, that Organization.
A separate written agreement between an Agency and MuniVendor Corporation may contain additional terms. If a direct conflict exists, the written agreement controls for that Agency to the extent of the conflict.
1. Eligibility and authority
You must be at least 18 years old and legally capable of entering into binding agreements. You must use MuniVendor only for lawful business or governmental purposes.
You represent that all registration and profile information you provide is accurate, current and complete. You must promptly correct information that becomes inaccurate.
Agency users represent that they are authorized to act for the identified public entity. Offeror users represent that they are authorized to act for the identified business or individual offeror.
2. Accounts and authentication
Each person must use their own account. Shared personal credentials are prohibited.
MuniVendor may support password authentication, Google authentication, authenticator applications and other approved authentication methods. You are responsible for safeguarding your credentials, authentication devices and active sessions.
Notify MuniVendor promptly if you suspect unauthorized access, credential disclosure or misuse.
MuniVendor personnel will never ask you to disclose your password, complete authenticator secret, payment security code, complete Tax ID, Social Security number or temporary invitation code by telephone or ordinary reply email.
MuniVendor may require email verification, multifactor authentication, additional identity verification or a new login when necessary to protect an account or Organization.
3. Organizations, Owners and Account Users
Each Organization must have at least one Owner.
An Owner has complete authority within the Organization, including authority to invite users, assign roles, manage membership, approve or deny join requests, manage organization settings, and perform all ordinary procurement functions.
An Account User may perform ordinary procurement functions made available to the Organization but may not manage invitations, membership, roles, ownership or organization-level security settings.
The Organization is responsible for selecting appropriate Owners and Account Users. Actions taken by an authorized user are treated as actions of the Organization.
An Owner may not remove or demote the last remaining Owner. MuniVendor may require additional verification before assisting with ownership recovery.
4. Agency verification and enrollment
Agency registration may require a MuniVendor Verified Government Agency Signup Code, an approved government email domain, a designated owner email address or additional verification.
A signup code is confidential, limited to its intended Agency and recipient conditions, may expire, and may be revoked or replaced. Possession of a code does not independently establish legal authority to act for an Agency.
MuniVendor may place an Agency registration or exceptional-access request under manual review. MuniVendor may reject, suspend or revoke an Agency registration if the Agency’s identity or the user’s authority cannot be verified.
5. Invitations and membership requests
Organization invitations are issued to a designated email address and assigned role. Invitation codes are temporary, single-use credentials. Resending or replacing an invitation invalidates the previous code.
An invitation email does not grant access by itself. Access is granted only after the recipient authenticates as the invited person and the server completes the membership process.
Users may not transfer invitations, attempt to accept an invitation intended for another person, or manipulate an invitation to obtain a different Organization or role.
6. Platform services
MuniVendor provides technology supporting public-procurement activities, which may include:
- Organization profiles
- Solicitation drafting and publication
- Required-form and document management
- Notices, addenda and communications
- Offeror discovery and guided responses
- Compliance questions and certifications
- Electronic signatures
- Notarization-related workflows
- Sealed-submission handling
- Submission opening and evaluation
- Awards, contracts and records
- Notifications and audit history
- Submission credits and billing services
Available features may change as the platform develops. A feature described on the website may be subject to configuration, phased availability, an Agency agreement or additional fees.
7. Agency responsibilities
Each Agency remains solely responsible for:
- Its legal authority to issue a solicitation.
- The accuracy and legal sufficiency of its solicitation, specifications, forms, notices, addenda and deadlines.
- Selecting required documents, signatures, certifications and notarizations.
- Determining the procurement method, evaluation criteria and award.
- Compliance with the New Jersey Local Public Contracts Law and all other applicable laws, regulations, policies and records-retention requirements.
- Responding to public-records requests.
- Determining whether a record must be disclosed, redacted, withheld or treated as exempt.
- Providing reasonable accommodations relating to the Agency’s procurement.
- Ensuring that its users have appropriate authority and permissions.
MuniVendor provides workflow and compliance-support technology. MuniVendor does not act as an Agency’s attorney, Qualified Purchasing Agent, records custodian, evaluator or contracting officer unless a separate written agreement expressly states otherwise.
8. Offeror responsibilities
Each Offeror remains solely responsible for:
- Reviewing the entire solicitation and all addenda.
- Determining its eligibility and ability to perform.
- Providing accurate profile, ownership, legal, compliance, pricing and certification information.
- Uploading the correct documents.
- Obtaining required signatures and notarizations.
- Protecting confidential information it chooses to include.
- Submitting before the deadline.
- Confirming that the platform recorded the submission.
- Maintaining any independent records required for its business.
Validation tools and completion indicators assist the Offeror but do not guarantee legal responsiveness, eligibility, accuracy or award.
MuniVendor does not prepare an Offeror’s response, evaluate its legal sufficiency, endorse the Offeror, or guarantee an award.
9. Taxpayer identification and duplicate prevention
An Offeror may be required to provide a federal Tax ID, Employer Identification Number or Social Security number when an individual uses an SSN as the business taxpayer identifier.
The identifier must be accurate and may be required before a response can be submitted. Once verified and saved, it may be locked against ordinary editing.
MuniVendor may use a protected one-way reference derived from the identifier to detect duplicate Organizations, prevent repeated promotional-credit grants and protect platform integrity.
Correcting a locked identifier may require identity verification and official documentation. Submitting false identifying information, creating duplicate Organizations to obtain additional credits, or attempting to bypass duplicate controls is prohibited.
10. Submission credits, fees and payments
Offerors may register, maintain a profile and prepare responses without a monthly subscription unless a different paid plan is selected or introduced.
Submission may require one or more credits. Credit requirements and prices will be displayed before purchase or submission.
Eligible new Offeror Organizations may receive five promotional submission credits after a valid taxpayer identifier is saved for the first time. Promotional credits are limited to one grant per qualifying taxpayer identifier and Organization. They have no cash value and may not be transferred, sold or recreated through another account.
MuniVendor may offer pay-as-you-go credits, subscriptions or other packages. Pricing and package terms presented at purchase become part of these Terms.
Payments may be processed by a third-party payment processor through embedded payment components. You authorize MuniVendor and its payment processor to complete the requested transaction.
Except where required by law or expressly stated otherwise at purchase, purchased credits are non-refundable.
If a confirmed platform malfunction directly prevents a timely submission, MuniVendor may review the circumstances and determine an appropriate remedy. MuniVendor does not guarantee an extension of an Agency deadline.
Unused credits may be subject to the package terms shown at purchase. Promotional credits may be withdrawn when obtained through fraud, duplication or misuse.
11. Electronic signatures and notarization
When you apply an electronic signature, signature consent, certification or acknowledgment, you intend it to have the same effect as your handwritten signature to the extent permitted by law.
You may not apply another person’s signature or certification without authorization.
A notarization feature may involve a separate notary or service provider. MuniVendor does not act as the notary merely by providing the workflow. Users remain responsible for satisfying the solicitation’s notarization requirements.
12. Submissions, deadlines and sealed materials
A draft is not a submission.
A response is considered submitted only when the server records successful completion and provides a submission confirmation. Offerors should retain that confirmation.
The deadline and applicable time zone displayed for the solicitation control, subject to an official Agency amendment. Device clocks, email timestamps and partially completed uploads do not extend a deadline.
Where the platform identifies a submission as sealed, access must remain restricted until the authorized opening event, subject to security, support, legal-preservation and system-administration controls.
MuniVendor may preserve submission timestamps, file hashes, access events and audit information to support integrity and dispute review.
13. Procurement records and public access
Materials submitted to an Agency may become government records and may be subject to the New Jersey Open Public Records Act, N.J.S.A. 47:1A-1 et seq., common-law access rights, litigation, audit requirements, records-retention schedules or other disclosure obligations.
The receiving Agency, not MuniVendor, determines whether a record must be disclosed, redacted, withheld or treated as confidential.
Marking information “confidential” does not guarantee exemption from disclosure. Offerors should avoid submitting unnecessary sensitive information.
MuniVendor may preserve records or provide them to the Agency as required to operate the platform, comply with law, honor the Agency’s instructions or maintain evidentiary integrity.
14. User content and licenses
You retain ownership of content you submit, subject to the rights of the applicable Agency and applicable law.
You grant MuniVendor a limited, non-exclusive, worldwide, royalty-free license to host, copy, validate, format, process, transmit, display, preserve and make available your content as reasonably necessary to operate, secure and support the platform and fulfill the applicable procurement workflow.
You represent that you have the rights and authority necessary to provide the content and authorize this processing.
15. Acceptable use
You may not:
- Violate applicable law, procurement requirements or another person’s rights.
- Submit false, misleading, fraudulent or unauthorized information.
- Impersonate another person or Organization.
- Share or traffic in credentials, signup codes or invitation codes.
- Attempt to join an Organization without authorization.
- Attempt to obtain duplicate promotional credits.
- Circumvent role, payment, submission, deadline or access controls.
- Access another Organization’s data without authorization.
- Probe, scan or test systems without written authorization.
- Introduce malware or harmful code.
- Interfere with service availability.
- Scrape or systematically extract platform data except through an authorized feature.
- Reverse engineer the platform except where applicable law expressly permits it.
- Use MuniVendor to send unlawful, deceptive or abusive communications.
16. Third-party services
MuniVendor may rely on service providers for hosting, authentication, email, analytics, storage, cybersecurity, payment processing, communications and related operations.
Third-party services may have separate terms and privacy practices. MuniVendor is not responsible for a third party’s independent services, but MuniVendor selects and uses providers to support platform operations.
Google sign-in is optional where offered. Using Google sign-in authorizes the authentication provider to share the information displayed during the Google consent process.
17. Intellectual property
MuniVendor’s software, visual design, workflows, documentation, templates, trademarks and other platform materials are owned by MuniVendor Corporation or its licensors and are protected by intellectual-property laws.
These Terms provide a limited, revocable, non-transferable right to use MuniVendor for its intended purpose. No ownership interest is transferred.
“MuniVendor” and associated branding may not be used without authorization.
18. Privacy and security
The MuniVendor Privacy Policy explains how information is collected, used, disclosed and retained.
MuniVendor uses administrative, technical and organizational safeguards designed to protect information. No electronic system can guarantee absolute security.
Users and Organizations are responsible for appropriate endpoint security, account management, access reviews and prompt removal of users who no longer require access.
19. Availability, maintenance and changes
MuniVendor may perform maintenance, updates and security work. MuniVendor will use reasonable efforts to avoid unnecessary disruption, especially during known active solicitation periods, but uninterrupted or error-free availability is not guaranteed.
Features may be modified, replaced or discontinued. MuniVendor will provide reasonable notice when a material change is expected to significantly affect active users, when practicable.
20. Support and communications
MuniVendor may send transactional communications relating to authentication, invitations, security, procurement events, billing, credits, account administration and service operation.
Transactional messages are part of the service and are not marketing messages. Users may manage optional notification preferences where available, but essential security and service notices cannot be disabled.
Email delivery is not guaranteed. Users remain responsible for checking the platform and meeting procurement deadlines.
21. Suspension and termination
You may stop using MuniVendor at any time, subject to outstanding obligations and records-retention requirements.
MuniVendor may restrict, suspend or terminate access when reasonably necessary to:
- Address a violation of these Terms.
- Protect users, Organizations or systems.
- Investigate suspected fraud or unauthorized access.
- Comply with law or an Agency instruction.
- Address nonpayment.
- Preserve procurement integrity.
Termination does not require deletion of records that must be retained for procurement, accounting, security, fraud prevention, litigation, audit or legal purposes.
22. Disclaimers
MuniVendor is provided on an “as is” and “as available” basis to the maximum extent permitted by law.
MuniVendor does not warrant that:
- Every solicitation is legally sufficient.
- Every submission is responsive.
- Every validation identifies every defect.
- An Offeror will receive an award.
- An Agency will receive acceptable responses.
- The service will be uninterrupted or error-free.
- Information supplied by an Agency, Offeror or third party is accurate.
Any legal, procurement, tax or compliance information provided through MuniVendor is general operational information and is not legal or tax advice.
23. Limitation of liability
To the maximum extent permitted by law, MuniVendor Corporation will not be liable for indirect, incidental, special, exemplary, punitive or consequential damages, or for lost profits, lost business opportunity, loss of goodwill or loss of data, arising from use of the service.
To the maximum extent permitted by law, MuniVendor Corporation’s aggregate liability arising from the service will not exceed the greater of the amount paid to MuniVendor by the claimant during the twelve months preceding the event giving rise to the claim or one hundred dollars.
These limitations do not apply where prohibited by law or where a separate written agreement expressly provides otherwise.
24. Indemnification
To the extent permitted by law, Offerors and other non-governmental Organizations agree to defend, indemnify and hold harmless MuniVendor Corporation and its officers, employees and agents from third-party claims arising from their content, misconduct, violation of these Terms or violation of law.
An Agency’s indemnification obligations, if any, are governed solely by its written agreement and applicable law.
25. Governing law and venue
These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.
Unless a separate written agreement provides otherwise, any action arising from these Terms must be brought in a court of competent jurisdiction in New Jersey.
26. Changes to these Terms
MuniVendor may revise these Terms. The current version and effective date will be posted on this page.
If a change materially affects registered users, MuniVendor will provide notice through the platform, email or another reasonable method. MuniVendor may require renewed acceptance before continued use.
27. Contact
Questions about these Terms may be directed to:
MuniVendor Corporation
Email: explore@munivendor.com
Phone: (732) 354-1215
New Jersey, United States